Arpita Pani, Senior Commercial Governance & eCommerce Brand Lead, UK & Europe at Ferring Pharmaceuticals

Arpita Pani


Senior Commercial Governance & eCommerce Brand Lead, UK & Europe
Ferring Pharmaceuticals

Check out the incredible speaker line-up to see who will be joining Arpita.

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Day Two, 24th September 2020

Thursday, September 24th, 2020


4:20 PM Keynote: How to build an intuitive eCommerce platform that offers customers an autonomous purchase process and grows your online sales

·        How to successfully integrate an eCommerce platform into your overall digital infrastructure

·        How can you implement behavioural and user experience techniques into your customer channels to ensure you capture your customers’ attention?

·        How can you best capture customer feedback (e.g. on social media) and analyse their online data trails to continually enhance your eCommerce site?

·        Succeeding with cross-selling customers: How can you leverage customer insights captured in your eCommerce platform to recommend additional products or services that may appeal to customers?