Arpita Pani
Senior Commercial Governance & eCommerce Brand Lead, UK & Europe
Ferring Pharmaceuticals
Check out the incredible speaker line-up to see who will be joining Arpita.
Download The Latest AgendaDay Two, 24th September 2020
Thursday, September 24th, 2020
4:20 PM Keynote: How to build an intuitive eCommerce platform that offers customers an autonomous purchase process and grows your online sales
· How to successfully integrate an eCommerce platform into your overall digital infrastructure
· How can you implement behavioural and user experience techniques into your customer channels to ensure you capture your customers’ attention?
· How can you best capture customer feedback (e.g. on social media) and analyse their online data trails to continually enhance your eCommerce site?
· Succeeding with cross-selling customers: How can you leverage customer insights captured in your eCommerce platform to recommend additional products or services that may appeal to customers?